Privacy Policy for Petcious Dog Spa and Play

Last Updated: January 12, 2024

Petcious Dog Spa and Play respects Your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website, use Our services, make purchases, or interact with Us through digital channels.

By accessing or using Our website, You consent to the terms of this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from You in various ways, including when You visit Our website, complete forms, make purchases, or communicate with Us.

Personal Information

Personal information may include, but is not limited to:

Name
Email address
Phone number
Mailing or billing address
Payment-related information
Other information You voluntarily provide

Providing personal information is voluntary, but certain services may not be available if You choose not to provide required information.

Automatically Collected Information

When You access Our website, We may automatically collect:

IP address
Browser type
Device type
Pages visited
Date and time of access
Referring URLs

This information is used for analytics, security, and website improvement purposes.

Financial Information

Payment information is processed through third-party payment processors such as Stripe, PayPal, or other reputable providers. We do not store full credit card numbers or sensitive payment details on Our servers.

You are encouraged to review the privacy policies of these payment processors to understand how Your financial information is handled.

Social Media and Third-Party Data

If You interact with Us through social media platforms, We may receive information based on Your privacy settings on those platforms.

How We Use Your Information

We may use the information We collect to:

Provide and manage services
Process payments and bookings
Communicate with You
Respond to inquiries and support requests
Send updates, newsletters, or promotional materials
Improve Our website and services
Maintain security and prevent fraud
Comply with legal obligations

Disclosure of Your Information

We may share Your information with third parties only when necessary, including:

Payment processors
Website hosting providers
Email or marketing platforms
Legal or regulatory authorities when required by law

We do not sell or rent Your personal information to third parties.

In the event of a business transfer, merger, or sale, Your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website traffic.

You may choose to disable cookies through Your browser settings. Please note that disabling cookies may affect website functionality.

Analytics

We may use third-party analytics tools such as Google Analytics to understand website usage patterns and improve performance. These tools collect non-identifiable information such as traffic data and user behavior.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

Your Rights

Depending on applicable law, You may have the right to:

Access Your personal information
Request correction or deletion
Withdraw consent for data processing
Opt out of marketing communications

To exercise these rights, please contact Us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. You should review their privacy policies independently.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of Our website constitutes acceptance of the revised policy.

Contact Information

If You have any questions about this Privacy Policy or Our data practices, please contact Us:

Email: [email protected]
Phone: 778-878-5264
Address: C102-20670 Langley Bypass, Langley, BC, V3A 0A3